العربية
  • Home
  • The Hall
  • Terms & Conditions
  • How to register
  • FAQs
  • Login Register
  • Login
  • Buy Tickets
  • EN
    • العربية
Home > FAQs

Registration Questions

How can I register for the tournaments/challenges?

You can register through the website tournament game cards starting from 22nd to 24th August.

Are the tournament registrations free of charge?

Yes, the tournaments held within the event are free for all attendees to participate.

Where do I find the schedule of the tournaments?

The schedule will be shown on the game cards, that information can also be given via the registration desk at the event.

Can I sign up for a tournament/challenges on the day of the event, or is pre-registration required?

You are able to pre-register for the event to make sure you have an active account ready, but the sign-up for tournaments will only take place from 22nd to 24th August.

General Questions

What platforms will the tournaments be held on?

The tournament will be held on the Zemmz tournament platform and feature a bracket and leaderboard

What time is my match?

You can track your match time by checking the game card or you can check from the admins near you.

How can I find my opponent?

The administration team will be assisting at all times through out the tournament process to pair you against your opponent

Where will the tournament take place?

The tournament will take place at Pixoul Gaming, Al Qana, Abu Dhabi

What happens if my opponent or I have connectivity issues?

You will need to inform the administrative team.

What should I do if my opponent forfeits?

You will need to inform the administrative team.

What if there is an update during the start of the round?

You will need to inform the administrative team.

Prizes Questions

Are there any prizes for the winners of the tournaments?

Yes, there will be Pixoul vouchers as prizes for the tournaments.

Can I give prizes to my friends or my family members?

The prize listed cannot be transferred, modified or redeemed in cash.

When do I receive the assigned prize of the tournament after winning?

An admin will assist you after winning the tournament.

Validation Questions

What to do if my opponent does not show up?

You will need to inform the administrative team, and the appropriate decision will be made based on the situation.

What do I do after winning my match?

You must stay within the vicinity of the tournament in order to continue in your next matches.

How do I submit a post-match result?

The administration team will assist with scoring real-time and keeping track of the bracket placements

Please refer to the tournament and challenge rules on the game card. For any questions, please speak directly with one of the admins at the venue.